The Solevixa Customer Care Team is available to assist with questions before or after your purchase.
You may contact us for assistance with:
- Product information
- Sizing and fit questions
- Order status
- Payment questions
- Shipping and delivery
- Tracking information
- Order changes
- Returns and refunds
- Damaged products
- Incorrect items
- General store inquiries
How to Reach Us
Customer Service Email: solevixa@gmail.com
Store Name: Solevixa
Website: Solevixa.com
For questions about an existing order, please provide your order number and the email address used at checkout.
If you are contacting us about a damaged, defective, or incorrect product, attaching clear photographs will help us review your request more efficiently.
Customer Support
Customer inquiries are reviewed on business days.
Messages received during weekends, public holidays, or busy promotional periods may be answered on the following business days.
To avoid delays, we recommend keeping all information regarding the same order within one email conversation whenever possible.