Terms of service
Effective Date: August 6, 2026
These Terms of Service apply to your access to and use of Solevixa.com.
By using the website or purchasing from Solevixa, you agree to these Terms along with the policies published on our website.
1. Agreement to the Terms
Using Solevixa.com means you agree to comply with these Terms and applicable laws.
If you do not agree with these Terms, you should discontinue use of the website.
2. Appropriate Website Use
Solevixa.com may be used for lawful personal shopping and related purposes.
You may not:
- Use the website fraudulently
- Attempt unauthorized access
- Interfere with website security
- Upload malicious software
- Disrupt website services
- Collect information about other customers without authorization
- Use website content unlawfully
- Impersonate another individual
- Submit unauthorized payment information
We may restrict access when activity appears harmful, fraudulent, or inconsistent with these Terms.
3. Customer Responsibilities
Customers are responsible for reviewing information before completing an order.
Please verify:
- Product
- Size
- Color
- Quantity
- Customer name
- Email address
- Shipping address
- Billing information
- Shipping method
- Order total
We are not responsible for problems caused solely by inaccurate information submitted by the customer.
4. Product Information
We make reasonable efforts to provide accurate product information.
However, slight differences may exist between online presentation and the physical product due to:
- Screen displays
- Photography
- Lighting
- Material variation
- Manufacturing changes
- Production batches
Product measurements and size information are intended as guidance rather than a guarantee of identical fit for every customer.
5. Product Availability
Products, sizes, and colors are subject to availability.
An item appearing on the website does not guarantee permanent availability.
We may add, modify, limit, or discontinue products without advance notice.
6. Order Submission
Submitting payment and receiving an automated order confirmation does not always mean an order has received final acceptance.
Orders may be reviewed before fulfillment.
We reserve the right to decline, limit, or cancel an order for legitimate reasons including:
- Inventory problems
- Payment failure
- Suspected fraud
- Pricing errors
- Product listing errors
- Incorrect customer information
- Technical issues
- Violation of store policies
If a paid order is canceled, the appropriate refund will be issued to the original payment method.
7. Pricing
Product prices are displayed on Solevixa.com and may change from time to time.
The price applicable to an order is generally the price displayed when checkout is completed, except in cases of obvious pricing or technical errors.
8. Promotions and Discounts
Promotional offers may include specific conditions.
Unless otherwise stated:
- Offers may expire
- Discounts may apply only to selected items
- A minimum spend may be required
- Discounts may not be combined
- Promotional codes have no cash value
- Discounts generally cannot be added after checkout
We may correct or withdraw promotions affected by technical or administrative errors.
9. Payment
When you submit an order, you confirm that you are authorized to use the payment method provided.
Payment may be verified or processed by a third-party payment provider.
Transactions that cannot be successfully authorized may be rejected or canceled.
10. Fraud and Order Verification
To protect customers and our business, certain transactions may be reviewed before fulfillment.
We may request reasonable information when necessary to verify an order.
An order may be delayed or canceled when authorization cannot be confirmed.
11. Shipping and Delivery
Order processing times, delivery options, shipping charges, free-shipping eligibility, and estimated transit times are described in our Shipping Policy.
Shipping and delivery dates are estimates unless explicitly stated otherwise.
12. Returns and Refunds
Return requests are subject to the conditions described in our Refund & Return Policy.
Customers should contact our support team and obtain appropriate return instructions before sending merchandise back.
13. Intellectual Property
Content displayed on Solevixa.com may include:
- Solevixa branding
- Logos
- Graphics
- Written copy
- Product images
- Website layouts
- Promotional materials
- Design elements
Such content may be owned by Solevixa or used with permission.
You may not reproduce, distribute, modify, sell, or commercially exploit protected website content without appropriate authorization.
14. Customer Reviews and Submissions
If you submit reviews, comments, photographs, suggestions, or other content, you confirm that you have the right to provide that material.
Submitted content must not:
- Violate applicable law
- Infringe intellectual property rights
- Contain malicious software
- Contain fraudulent information
- Misrepresent another person
- Contain unlawful or abusive material
We may moderate or remove submissions that do not meet these requirements.
15. Third-Party Providers
Our online store may rely on third-party companies for services such as:
- Website hosting
- Checkout
- Payment processing
- Analytics
- Marketing
- Order fulfillment
- Shipping
Those companies may have their own terms and privacy policies.
Solevixa is not responsible for the independent acts of third-party providers outside our reasonable control.
16. External Links
Links to other websites may occasionally be provided for convenience.
We do not control independently operated third-party websites and cannot guarantee their accuracy, security, products, policies, or availability.
17. Website Availability
We aim to keep Solevixa.com accessible but cannot guarantee uninterrupted service.
The website may occasionally be unavailable because of:
- Maintenance
- Security updates
- Technical failures
- Hosting issues
- Network interruptions
- Circumstances outside our control
18. Product Care and Use
Customers are responsible for using footwear appropriately.
Damage resulting from normal wear, misuse, accidents, improper storage, unsuitable cleaning, or failure to follow care instructions may not qualify as a product defect.
19. Disclaimer
To the maximum extent permitted by applicable law, Solevixa.com and its services are provided without additional warranties except those expressly stated or legally required.
Nothing in these Terms removes consumer rights that cannot lawfully be waived.
20. Limitation of Liability
To the fullest extent permitted by applicable law, Solevixa will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website, products, or services.
Any liability that cannot legally be excluded will remain subject to applicable law.
21. Severability
If one section of these Terms is found invalid or unenforceable, the remaining sections will continue to remain in effect.
22. Policy Changes
We may revise these Terms when our products, services, operations, or legal obligations change.
The latest version will be published on Solevixa.com.
Continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
23. Contact Us
Questions regarding these Terms may be directed to:
Email: solevixa@gmail.com
Store Name: Solevixa
Website: Solevixa.com