Effective Date: August 6, 2026
Solevixa respects the privacy of our customers and website visitors.
This Privacy Policy describes how information may be collected, used, disclosed, and protected when you visit Solevixa.com, purchase from our store, subscribe to communications, or contact our customer service team.
1. Information You Give Us
When you interact with Solevixa, you may provide information including:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order details
- Products purchased
- Size and color selections
- Payment and transaction information
- Customer support communications
- Return or refund information
We collect this information when it is necessary to provide the products and services you request.
2. Information Generated Through Website Use
Certain information may be collected automatically when you browse Solevixa.com.
Examples include:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Products viewed
- Shopping cart activity
- Referring website
- Approximate geographic information
- Interaction with website features
- Date and time of website activity
Cookies and similar technologies may be used for these purposes.
3. How Information Supports Our Services
We may use information to:
- Receive and process customer orders
- Verify transactions
- Prepare products for fulfillment
- Arrange shipping
- Provide delivery and tracking updates
- Communicate with customers
- Handle returns and refunds
- Identify potentially fraudulent activity
- Maintain website security
- Improve product presentation
- Improve website functionality
- Understand shopping behavior
- Measure advertising performance
- Provide relevant promotions
- Maintain necessary business records
- Meet applicable legal obligations
4. Payment Processing
Payments made through Solevixa.com are processed using payment services available through our checkout.
Payment providers may receive information necessary to authorize and complete your transaction.
Solevixa does not directly store complete credit or debit card numbers.
Third-party payment providers maintain their own privacy, security, and processing practices.
5. When Information May Be Shared
We may share appropriate information with companies that help us provide our services.
These may include:
- E-commerce platforms
- Payment providers
- Order fulfillment partners
- Shipping and logistics companies
- Customer service platforms
- Fraud prevention providers
- Analytics companies
- Email providers
- Advertising platforms
- Technical service providers
Only information reasonably required to perform the relevant service should be provided.
We may also disclose information when required to comply with applicable laws, legal processes, or valid government requests.
6. Cookies
Solevixa.com may use cookies and related technologies to remember information about your visit.
Cookies may help us:
- Maintain your shopping cart
- Remember preferences
- Provide website functionality
- Understand how visitors use the store
- Analyze website traffic
- Measure marketing campaigns
- Display more relevant advertising
Most browsers provide controls that allow users to remove or block cookies.
Please be aware that disabling certain cookies may cause parts of Solevixa.com to function differently or prevent certain features from working.
7. Advertising and Analytics
We may work with analytics or advertising providers to measure website activity and advertising effectiveness.
Certain information collected through cookies or similar technologies may be used to provide advertising based on website activity.
Depending on your location, applicable law may give you rights to opt out of certain forms of targeted advertising or data sharing.
8. Email Communications
Customers may voluntarily subscribe to receive promotional messages from Solevixa.
These communications may include:
- Product announcements
- Special promotions
- Discounts
- Seasonal offers
- Store updates
You can unsubscribe from promotional emails by following the unsubscribe instructions included in the message.
You may also contact:
Marketing preferences do not affect essential emails relating to purchases, shipping, customer support, refunds, or other transactional matters.
9. Keeping Information
We may retain customer information for as long as reasonably required for purposes such as:
- Completing orders
- Providing customer service
- Maintaining transaction records
- Resolving disputes
- Preventing fraud
- Meeting tax, accounting, or regulatory obligations
Information may be retained for different periods depending on its purpose.
10. Security
We use reasonable administrative and technical measures intended to protect customer information.
However, no online transmission, website, server, or electronic storage system can guarantee absolute security.
Customers are encouraged to protect their own devices, passwords, and account information.
11. Your Privacy Rights
Your rights may vary depending on where you live.
Where applicable, you may have the right to:
- Access personal information
- Correct inaccurate information
- Request deletion of eligible information
- Restrict certain processing
- Object to certain processing
- Withdraw consent
- Opt out of qualifying advertising activities
- Request information about how your data is used
Privacy requests can be submitted to:
We may need additional information to verify your identity before completing certain requests.
12. Children’s Information
Solevixa.com is intended for individuals who are legally permitted to make online purchases.
We do not knowingly collect personal information from children in violation of applicable privacy law.
13. Third-Party Websites
Our website may occasionally contain links to external websites or services.
Once you leave Solevixa.com, the privacy practices of the third party apply.
Solevixa is not responsible for the privacy practices or content of independently operated websites.
14. Changes to This Privacy Policy
We may update this Privacy Policy when our business practices, services, technology, or legal requirements change.
The latest version will be published on Solevixa.com.
15. Contact for Privacy Questions
Questions regarding privacy may be sent to:
Email: solevixa@gmail.com
Store: Solevixa
Website: Solevixa.com